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Click Here To PrintAre You Being Served? Episode Guide
1 :01x01 - Are You Being Served?
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Michael Knowles (Customer), Stephanie Gathercole (Mr Rumbold's Secretary)
Grace Brothers reorganizes its store. Neither Mr. Grainger, who is the head of the Men's Ready-Made Department, nor Mrs. Slocombe, who is the head of the Ladies' Intimate Apparel Department, is happy about the new arrangements. They face off in a series of territorial disputes.
2 :01x02 - Dear Sexy Knickers
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Derek Smith (The 28 Inch Inside Leg), Robert Raglan (The 40 Inch Waist)
Mr Lucas has a very rough day. One of the low-lights is when his note addressed to 'Sexy Knickers' fails to reach its intended recipient. A series of misunderstandings ensues when Captain Peacock gives it to Mrs Slocombe, who believes it is from him to her.
3 :01x03 - Our Figures Are Slipping
Writer: Jeremy Lloyd, David Croft
Director: Bernard Thompson
Guest star: Stephanie Gathercole (Secretary), Peter Needham (The Returned Glen Check Suit)
The sales figures are down and Mr. Rumbold decides to hold a sales training meeting after normal business hours. That's bad enough, but to make matters worse, the staff is expected to attend on their own time with no pay.
4 :01x04 - Camping In
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Colin Bean (The Leatherette Gloves), Pamela Manson (The Large Brim with Fruit), Anita Richardson (The 38C Cup), James Copeland (The Scot), Stephanie Gathercole (Secretary), David Rowlands (The Man with the Large Bra)
How do you handle a strike by the transportation workers that leaves your staff stranded at your store if you are the management of Grace Bros.? Have the staff spend the night at the store, of course. There are tents, pajamas and everything required for an indoor campout.
5 :01x05 - His and Hers
Writer: Jeremy Lloyd, David Croft
Director: Bernard Thompson
Guest star: Evan Ross (Customer), Margaret Flint (Customer), Joanna Lumley (Miss French)
Much to the surprise of the staff there is a new display on the floor for "His and Hers" perfume. When the sales staff discover that the salesgirl is giving away free stockings and ties with every purchase – cutting into their commissions – they are not at all pleased, so they plot to get rid of her.
6 :01x06 - Diamonds Are a Man's Best Friend
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Stephanie Gathercole (Secretary), Hilary Pritchard (Wealthy Customer), Janet Davies (The Outsize Dress), Elizabeth Larner (Gloves Customer), Vicki Woolf (Mr Humphries' Friend)
A wealthy customer loses a diamond at Grace Bros. A reward is posted for its return resulting in a diamond hunt. Various "diamonds" are found, but are any of them the real one?
7 :02x01 - The Clock
Writer: Jeremy Lloyd, David Croft
Director: David Croft
Guest star: Dorothy Laynes (The Trio), Barbara Laynes (The Trio), Avril Fane (The Trio), Dorothy Wayne (The Bridal Veil), Pearl Hackney (Mrs Grainger), John Ringham (The Check Jacket), Hilda Fenemore (Elsie)
Mr. Grainger is worried that Grace Bros. is going to force him to retire since he is 65. Will he get the dreaded cuckoo clock, thus signalling his retirement, at the dinner in honour of his 37th anniversary with the company?
8 :02x02 - Cold Comfort
Writer: Michael Knowles, David Croft, Jeremy Lloyd
Director: David Croft
Guest star: John Baker (The Fur Gloves), Carolyn Hudson (The Large Hat), Helen Lambert (Gladys), Robert Mill (Footwarmer), Hilda Fenemore (Elsie)
There is a fuel shortage, and Grace Bros. responds by turning off the central heating in the store. Too bad it happens to be the coldest day of the year. Keeping warm is the challenge of the day.
9 :02x03 - The Think Tank
What's a manager to do when faced with declining sales? Hold a meeting, naturally. In this case, Mr Rumbold holds a 'think tank' to try to come up with ideas on how to boost the bottom line. The best of idea of the day seems to be a fashion show. Too bad the staff has to put it on with themselves as the models.
10 :02x04 - Big Brother
Writer: Michael Knowles, David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Donald Morley (Mr Clegg), Robert Raglan (Dr Wainwright), Stella Kemball (Scarf Customer), Joyce Cummings (Underwear Customer), Stephanie Gathercole (Secretary)
There has been an increase in shoplifting and the management responds by installing security cameras. When the staff finds out that Mr Rumbold is using the cameras to spy on them, they come up with a scheme to put a stop to it.
11 :02x05 - Hoorah for the Holidays
Writer: Jeremy Lloyd, David Croft
Director: David Croft
Guest star: Helen Dorward (The Irish Lady), Stuart Sherwin (The Dressing Gown), John Clegg (The Ready-Made Suit)
Grace Bros. is closing for two weeks and the staff is delighted to find out that the company is going to send them on a (nearly all) expenses paid vacation. Unfortunately, Mr Grace is sparing as much expense as possible on the vacation.
12 :03x01 - The Hand of Fate
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Eric Young (Mr. Kato), Nina Francis (Miss Ainsworth), Therese McMurray (Lady Customer)
Mr. Humphries demonstrates his skills in palmistry, and circumstances demonstrate the accuracy of his predictions for a customer. Will his predictions about staff promotions come true?
13 :03x02 - Coffee Morning
Writer: Jeremy Lloyd, David Croft
Director: David Croft
Guest star: Nina Francis (Miss Ainsworth)
A new policy is instituted that requires the staff to log the time they spend on coffee break. This upsets the staff and the union becomes involved.
14 :03x03 - Up Captain Peacock
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Jeffrey Segal (The Clip-On Bow Tie), Maureen Lane (The Captain's Fancy), Michael Knowles (The Bold Check), Donald Hewlett (The Forty Maternity)
It is Mr. Peacock's 20th anniversary with Grace Bros. Instead of a raise, he gets a couple executive privileges which he lords over the rest of the staff on his floor.
15 :03x04 - Cold Store
Writer: Jeremy Lloyd, David Croft
Director: David Croft
Guest star: Joy Allen (Sister), Pamela Cundell (Drooping Derrière), Hilda Fenemore (Daphne), Gordon Peters (The Fawn Trousers), Ann Sidney (The Blue Alteration), Bill Martin (Forgetful One)
Most of the staff is sick with an illness that is going around, but not Mr. Lucas. He tries to take advantage of the situation and fake the illness to get some time off, but things don't work out as he plans.
16 :03x05 - Wedding Bells
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Jay Denyer (The Trousers), John Clegg (The Small Handicap), Sandra Clark (Miss Robinson)
Mrs. Slocombe believes that Mr. Grace is going to ask her to marry her.
17 :03x06 - German Week
Writer: Jeremy Lloyd, David Croft
Director: David Croft
Guest star: Moira Foot (Miss Thorpe), Joanna Lumley (German Lady), Anita Richardson (The Lady for 'The Ladies'), Ernst Ulman (German Customer)
Grace Bros. is doing a week-long promotion of German goods. This includes requiring the staff to wear traditional German clothing, perform German dances, and use German terms. This does not go over well with the staff.
18 :03x07 - Shoulder to Shoulder
Writer: Michael Knowles, David Croft, Jeremy Lloyd
Director: Ray Butt
Guest star: Hilary Pritchard (Newlywed Sweater Girl), Moira Foot (Miss Thorpe), Jonathan Cecil (Newlywed Customer), Kate Brown (The Returned Wig)
Renovations are underway and men from the Men's Ready-Made Department have to share their space with the ladies from the Ladies Intimate Apparel Department. Battle lines are drawn and conflict follows.
19 :03x08 - New Look
Writer: Jeremy Lloyd, David Croft, Michael Knowles
Director: Ray Butt
Guest star: Felix Bowness (The Gent for 'the Gents'), Moira Foot (Miss Thorpe)
The staff comes up with yet another sales gimmick. This time the idea is to use a 1920's theme.
20 :03x09 - Christmas Crackers
Writer: John Chapman, Jeremy Lloyd
Director: Ray Butt
Guest star: Betty Impey (Lady Templewood), Doremy Vernon (Waitress)
The staff is not happy about being required to attend an early meeting on ideas to boost sales. They are even less happy to hear Mr. Grace's idea that would require them to dress up in costumes.
21 :04x01 - No Sale
Writer: David Croft, Jeremy Lloyd
Director: Ray Butt
Guest star: Stuart Sherwin (The Large Gloves), Hilary Pritchard (The Wedding Hat), Gordon Peters (Husband), Hilda Fenemore (Ivy), John Bardon (The Check Suit), Reg Dixon (The Raincoat In The Window), Anne Cunningham (Wife)
There is yet another idea afoot to try to boost sales. This time the idea is to open the store earlier to get customers on their way to work. It works much to the staff's dismay, as they don't want to have to come in that early.
The only way to get the hours changed back is to not sell anything during the early hours. Can the staff resist the commissions to be able to not sell?
22 :04x02 - Top Hat and Tails
Writer: Jeremy Lloyd, David Croft
Director: Ray Butt
Guest star: Peter Greene (Mr. Ludlowe), Arthur English (Mr. Harman)
Mr. Humphries teaches the rest of the staff ballroom dancing so they can compete in the national championship.
23 :04x03 - Forward Mr. Grainger
Writer: David Croft, Jeremy Lloyd
Director: Ray Butt
Guest star: Isabella Rye (Secretary)
Mr. Rumbold leaves Mr. Grainger in charge temporarily while he is away for a conference. This has unexpected effects on Mr. Grainger's demeanor and on his interaction with the rest of the staff.
24 :04x04 - Fire Practice
Writer: Jeremy Lloyd, David Croft
Director: Ray Butt
Guest star: Arthur English (Mr. Harman), Ahmed Khalil (Interpreter), Ken Barker (Chief Fireman), Melody Urquhart (Head Wife), Hamish Roughead (Fireman), Ahmed Osman (The Emir)
The staff fail a fire drill so there is another one. As they are in the middle of assisting a sheik and his wife when it happens, they fail again and have to stay after work for additional lessons in emergency preparedness.
25 :04x05 - Fifty Years On
Writer: David Croft, Jeremy Lloyd
Director: Ray Butt
Guest star: Arthur English (Mr. Harman), Penny Irving (Mr. Grace's Secretary), Tony Sympson (Claude), Mavis Pugh (Mrs. Claude), Diana Lambert (The Six-Pound Fox)
Imagine trying to throw a birthday party for somebody when you aren't sure how old they are. That might not be such a big deal normally except the staff is thinks this will be Mrs. Slocombe's 50th birthday and want to celebrate accordingly. They have to use some creative methods to determine her age. And to make matters worse, they don't know her first name for the birthday song.
26 :04x06 - Oh What a Tangled Web
Writer: Jeremy Lloyd, David Croft
Director: Ray Butt
Guest star: Penny Irving (Mr. Grace's Secretary), Arthur English (Mr. Harman), Michael Stainton (Mr. Hazelwood), Diana King (Mrs. Peacock), Melita Manger (Monica Hazelwood)
Did Mr. Peacock have an affair with Miss Hazlewood? There are plenty of people that want to know starting with Mrs. Peacock.
27 :04x07 - The Father Christmas Affair
Writer: Jeremy Lloyd, David Croft
Director: Ray Butt
Guest star: Doremy Vernon (The Cook), Penny Irving (Miss Bakewell), Arthur English (Mr. Harman), Donald Waugh (The Boy), Jeanne Mockford (The Plastic Umbrella)
It's time for a new Santa Claus. When Mr. Grace raises the bonus paid for the position, everybody applies for the position. Discrimination is against the law, so even the ladies of Grace Bros. apply for the position.
28 :05x01 - Mrs. Slocombe Expects
Writer: David Croft, Jeremy Lloyd
Director: Ray Butt
Guest star: Raymond Bowers (Customer), Hilda Fenemore (Cleaner), Geoffrey Adams (Customer), Elizabeth Morgan (Customer), Jennifer Lonsdale (Customer), Jeffrey Gardiner (Customer)
There is confusion about who is pregnant, Mrs. Slocombe or her pussy Tiddles. Meanwhile members of the staff masquerade as customers to encourage the real ones to buy more.
29 :05x02 - A Change Is As Good As a Rest
Writer: Jeremy Lloyd, David Croft
Director: Ray Butt
Guest star: Terry Duggan (The Red Indian Father), Penny Irving (Miss Bakewell), Jacqui Cook (The Bridal Doll)
Once again Mr. Grace is making changes. This time he's shuffling the staff among the departments. The Men's Ready-Made Department and the Ladies Intimate Apparel Department are reassigned to the toy department. They don't welcome the change, but they do manage to adjust.
30 :05x03 - Founder's Day
Writer: David Croft, Jeremy Lloyd
Director: Ray Butt
Guest star: Jenny Kenna (Miss 38-22-36), Penny Irving (Miss Bakewell), Carolle Rousseau (The French Underwear), Tim Barrett (The Two Fur Coats), Bill Martin (The Top-Pocket Handkerchief)
The 80th birthday of "young" Mr. Grace is fast approaching. The staff organizes a retrospective of his life.
31 :05x04 - The Old Order Changes
Writer: Jeremy Lloyd, David Croft
Director: Ray Butt
Guest star: Bernice Adams (Cynthia), Jeffrey Holland (The Afro Pants)
Mr. Grace has been traveling abroad and wants to import sales techniques from the United States and China.
32 :05x05 - Take-over
Writer: David Croft, Jeremy Lloyd
Director: Ray Butt
Guest star: Donald Bisset (Henry Grant Hopkins), Mavis Pugh (Lady Weeble Ablesmith), Penny Irving (Miss Bakewell)
Grace Bros. is under the threat of a hostile take-over. The staff takes measures to sabotage it.
33 :05x06 - Goodbye Mr. Grainger
Writer: Jeremy Lloyd, David Croft
Director: Ray Butt
Guest star: Peggy Ashby (The Corset Customer)
Mr. Grainger's behavior has been very difficult for the rest of the staff to up with lately. He writes a letter of resignation before they can fire him, but things don't work out as expected after he thinks he's won the football pools.
34 :05x07 - It Pays to Advertise
Writer: David Croft, Jeremy Lloyd
Director: Bob Spiers
Guest star: Raymond Bowers (Mr. Crawford), Ferdy Mayne (The Ten-Pound Perfume), Penny Irving (Miss Bakewell), Freddie Wiles (The Porter)
The staff makes a commercial for Grace Bros.
35 :06x01 - By Appointment
Writer: Jeremy Lloyd, David Croft
Director: Bob Spiers
Guest star: Hilda Fenemore (Ivy), Colin Ward-Lewis (Radio Voice), Joy Harington (Lady Customer)
The Royal Family might come to Grace Bros. and the news has created a stir with the staff. They make preparations and practice for the exciting event. Hopefully everything will go smoothly during the actual event.
36 :06x02 - The Club
Writer: David Croft, Jeremy Lloyd
Director: Bob Spiers
Guest star: Tony Brothers (Flexibra Customer), Dominique Don (Flexibra Customer), Raymond Bowers (Roger's Master), Mavis Pugh (Roger's Mistress)
The staff gets to use a room in the basement of Grace Bros. as a social club. They attempt to redecorate the room themselves with questionable results.
37 :06x03 - "Do You Take This Man?"
Writer: Jeremy Lloyd, David Croft
Director: Bob Spiers
Guest star: Gorden Kaye (Mr. Tomiades), Norman Mitchell (Wendel P. Clark), Felix Bowness (The Matching Pantaloons), Stelios Chiotis (Greek Band Leader)
Mrs. Slocombe is in love and plans to get married. However there are complications with the groom. She and the rest of the staff hatch a plan to help her save face when her rich American uncle comes to town for the wedding.
38 :06x04 - Shedding the Load
Things don't look too good for the staff at Grace Bros. Job lay-offs are in the works and the question is who will actually get the axe.
39 :06x05 - A Bliss Girl
Writer: Jeremy Lloyd, David Croft
Director: Bob Spiers
Guest star: Jan Holden (Lady Customer), Bernice Adams (Typist)
Fog prevents the salesgirl for the Bliss perfume from coming to the store. Somebody has to step up to take her place, and Mr. Humphries is just the man for the job.
40 :06x06 - Happy Returns
Writer: David Croft, Jeremy Lloyd
Director: Bob Spiers
Guest star: Michael Halsey (Fairy Prince), Doremy Vernon (Waitress)
It's Young Mr. Grace's birthday. The staff prepares a special presentation for the party.
41 :07x01 - The Junior
Writer: David Croft, Jeremy Lloyd
Director: David Croft
Guest star: Bernard Stone (Customer), Morris Barry (Customer), Harold Berens (Customer), Jimmy Mac (Warwick), Jeffrey Gardiner (Mr. Beauchamp), Tony Sympson (Mr. Webster), Hilda Fenemore (Ivy)
Mr. Goldberg is the new junior salesman, and he knows Captain Peacock from his days in the army. He knows a few things Captain Peacock would rather not share with the rest of the staff.
42 :07x02 - Strong Stuff, This Insurance
Writer: Jeremy Lloyd, David Croft
Director: Gordon Elsbury
Guest star: Jennifer Guy (Second Customer), Geraldine Gardner (The Dressing Gown), Imogen Bickford-Smith (Doctor), Amanda Barrie (Ballet Mistress), Joy Allen (Staff Nurse)
The group health insurance requires the staff to take physicals. Mr. Humphries brings in a ballet teacher who is a friend of his to help prepare the staff for the physicals. Later they overhear what they believe to be the results through the door of Mr. Grace's office.
43 :07x03 - The Apartment
Writer: David Croft, Jeremy Lloyd
Director: David Croft, Gordon Elsbury
Guest star: Jeffrey Holland (The Blazer)
Unexpected complications prevent Mrs. Slocombe from moving into her new house. Mr. Grace helps her out by allowing her to stay in the display apartment at the store. There is an unexpected transportation strike and her other staff members also need accommodations.
44 :07x04 - Mrs. Slocombe, Senior Person
Writer: Jeremy Lloyd, David Croft
Director: David Croft
Guest star: Gorden Kaye (The Plastic Mac), Avril Angers (Miss Comlozi), Derrie Powell (First Customer)
Mrs. Slocombe suddenly gets promoted and the rest of the staff doesn't handle her promotion too well. She also discovers that the job isn't what she expected and maybe the promotion isn't what she wanted after all.
45 :07x05 - The Hero
Writer: David Croft, Jeremy Lloyd
Director: Gordon Elsbury
Guest star: Jackie Pallo (Mr. Franco), Raymond Bowers (The Shrunken Sock)
Captain Peacock has a problem of a personal nature that is discovered by someone in another department. He ends up agreeing to a fight, reluctantly. In the end Mr. Humphries and Mrs. Slocombe have to help him out.
46 :07x06 - Anything You Can Do
Writer: Jeremy Lloyd, David Croft
Director: Gordon Elsbury
Guest star: Doremy Vernon (Canteen Manageress), Ronnie Brody (Signor Balli), Jimmy Mac (Warwick), Mohammad Shamsi (Mohammad), Sue Bishop (Lift Girl), Belinda Lee (Lift Girl)
The staff has been complaining about the canteen food and the canteen staff is tired of hearing about it. The staff ends up getting the job of running the canteen handed to them so that they can show that they can do it better.
47 :07x07 - The Agent
Writer: David Croft, Jeremy Lloyd
Director: Gordon Elsbury
Guest star: Marcella Oppenheim (Amanda), Peggy Ann Clifford (Mrs. Maxwell), Jeffrey Segal (The Long Sweater), Renu Setna (Mr. Patel)
As the wages at Grace Bros. have never been very good, Mr. Goldberg helps Mr. Humphries and Mrs. Slocombe to try and get better jobs.
48 :07x08 - The Punch and Judy Affair
Writer: Jeremy Lloyd, David Croft
Director: David Croft
Guest star: Doremy Vernon (Canteen Manageress), Hilda Fenemore (Ivy)
There is a strike at Grace Bros., but the staff of the Ladies Intimate Apparel Department and the Men's Ready-Made Department do not participate. Instead, they cross the picket lines. That gets them in trouble with the rest of the staff. To make up for it they stage a Punch and Judy show for the staff's children.
49 :08x01 - Is It Catching?
Writer: Jeremy Lloyd, David Croft
Director: John Kilby
Guest star: Milo Sperber (Mr. Grossman), Doremy Vernon (Canteen Manageress), Debbie Linden (Secretary), John D. Collins (Doctor)
The staff is quarantined in the basement because they might have caught an infectious disease from Mr. Humphries.
50 :08x02 - A Personal Problem
Writer: David Croft, Jeremy Lloyd
Director: John Kilby
Guest star: Andrew Davis (The Silk Handkerchief), Pat Keen (The Mohair Jumper), Jimmy Mac (Warwick), Jack Haig (Tramp), Debbie Linden (Secretary), Milo Sperber (Mr. Grossman), Diana King (Mrs. Peacock)
Captain Peacock becomes sure that his wife is having an affair, which makes him intensely jealous.
51 :08x03 - Front Page Story
Writer: Jeremy Lloyd, David Croft
Director: John Kilby
Guest star: Denise Distel (Miss Coleman), Dawn Perllman (Miss Hepburn), Jennifer Guy (Miss Hurst), Michael Sharvell-Martin (Man with Moustache), Debbie Linden (Secretary), Milo Sperber (Mr. Grossman)
The first floor staff are not very pleased with the stories being written about them by the new editor of the staff magazine.
52 :08x04 - Sit Out
Writer: Jeremy Lloyd, David Croft
Director: John Kilby
Guest star: Milo Sperber (Mr. Grossman), Debbie Linden (Secretary), Martin Cochrane (Fireman), Louise Burton (Virginia Edwards)
Mr. Grace is not impressed with the staff's performance during training on their sales technique, and he gives them the choice of a possible slash in wages or being moved to the basement. The staff responds by going on a strike.
53 :08x05 - Heir Apparent
Writer: Jeremy Lloyd, David Croft
Director: John Kilby
Guest star: Benny Lee (Mr. Klein), Debbie Linden (Secretary)
Mr. Grace thinks that Mr. Humphries could quite possibly be his son.
54 :08x06 - Closed Circuit
Writer: Jeremy Lloyd, David Croft
Director: John Kilby
Guest star: Louise Burton (Secretary), Benny Lee (Mr. Klein), Marty Swift (Rabbi), John Oxley (Lord Hirly), Nicholas McArdle (Head Waiter), Margaret Clifton (Lady Customer), John D. Collins (Second Waiter), Gorden Kaye (Mr. Fortescue)
Grace Brothers gets with the times and decides to advertise their stock on a closed circuit television system. Miss Brahms does some of the commercials, catching the eye of a visiting lord.
55 :08x07 - The Erotic Dreams of Mrs. Slocombe
Writer: David Croft, Jeremy Lloyd
Director: John Kilby
Guest star: Benny Lee (Mr. Klein), Brenda Cowling (Lady Customer), Jack Haig (Old Man), Louise Burton (Secretary)
Mrs. Slocombe is a difficult position after trying to turn fantasy into reality.
56 :08x08 - Roots?
Writer: David Croft, Jeremy Lloyd
Director: John Kilby
Guest star: Louise Burton (Secretary), Benny Lee (Mr. Klein)
Old Mr. Grace is celebrating his 90th birthday. The staff wants to do something special to celebrate his heritage.
57 :09x01 - The Sweet Smell of Success
Writer: Jeremy Lloyd
Director: Bob Spiers
Guest star: Rex Robinson (Military Customer), Michael Sharvell-Martin (Handsome Customer), Doremy Vernon (Canteen Manageress), Diana King (Mrs. Peacock)
There have been wage cuts. Mrs. Slocombe has found a way to supplement her income by making and selling her own home-made perfume designed to attract the opposite sex. She lets the rest of the staff in on her secret and they all sell it under the counter. Things get more complicated however when Captain Peacock gets involved.
58 :09x02 - Conduct Unbecoming
Writer: Jeremy Lloyd
Director: Bob Spiers
Guest star: Tony Sympson (Mr. Wagstaff), Frances Bennett ('Tights' Customer), Gilda Perry (Woman)
Mr. Humphries is sacked after being accused, and found guilty, of stealing some money from the cash register.
59 :09x03 - Memories Are Made of This
Writer: Jeremy Lloyd
Director: Bob Spiers
Guest star: Ballard Berkeley (Fisherman), Jess Conrad (Mr. Walpole), Doremy Vernon (Canteen Manageress)
Mrs. Slocombe brings chaos to the department after being hit on the head and then starts thinking that she is a little girl.
60 :09x04 - Calling All Customers
Writer: Jeremy Lloyd
Director: Bob Spiers
Guest star: Nosher Powell (Truck Driver), Ron Tarr (Truck Driver), Vicki Michelle (CB Voice), Robbie Coltrane (CB Voice)
The store is full of truck drivers after the staff start to advertise on Citizens Band radio.
61 :09x05 - Monkey Business
Writer: Jeremy Lloyd
Director: Bob Spiers
Guest star: Rusty Goffe (Monkey), Kristopher Kum (Mr. Yamoto), John Biggerstaff (Fur Coat Customer), Jan Ravens (Mrs. Thatcher), Lisa Anselmi (His Secretary), John D. Collins (Secretary at Number Ten), Eiji Kusuhara (Mr. Kayoto)
The staff wants to get fired after Grace Brothers decided to cancel pay raises. On top of that it looks as though Grace Brothers might be bought by the Japanese. To make matters worse, a monkey has escaped from the pet department and is running free in the store.
62 :09x06 - Lost and Found
Writer: Jeremy Lloyd
Director: Bob Spiers
Guest star: Doremy Vernon (Canteen Manageress), Peter Cleall (Mr. Winston), Norman Mitchell (Customer)
Mrs. Slocombe's cat goes missing. Through a series of misunderstandings she ends up engaged with Mr. Humphries.
63 :10x01 - Goodbye Mrs. Slocombe
Writer: Jeremy Lloyd
Director: Martin Shardlow
Guest star: Elizabeth Stewart (Customer), Joanna Dunham (Miss Featherstone), Doremy Vernon (Canteen Manageress)
Mrs. Slocombe comes back from being sick only to discover that she is being forcibly retired because Grace Bros. has lowered the retirement age. Captain Peacock and Mr. Humphries might also find themselves facing the same fate as Mrs. Slocombe. Her replacement leaves a lot to be desired in the way she handles customers, and she doesn't get along with her co-workers either.
64 :10x02 - Grounds for Divorce
Writer: Jeremy Lloyd
Director: Martin Shardlow
Guest star: Maggie Henderson (Miss Bagnold), Diana Lambert (Mrs. Peacock), Philip Kendall (Customer)
Captain Peacock is pursued by Miss Bagnold from Accounts, and Mrs. Peacock is jealous. Drastic measures are required for Captain Peacock to rescue his marriage.
65 :10x03 - The Hold Up
Writer: Jeremy Lloyd
Director: Martin Shardlow
Guest star: Michael Attwell (Burglar), Ian Collier (Policeman), Paul Humpoletz (Burglar)
The store is robbed during while the staff is on stock-taking night. Mr. Rumbold doesn't believe them when the contact him because jokes are traditional while taking stock. The staff attempts to catch the thieves themselves.
66 :10x04 - Gambling Fever
Writer: Jeremy Lloyd
Director: Martin Shardlow
Guest star: Harriet Reynolds (Customer), Keith Hodiak (Seymour), Doremy Vernon (Canteen Manageress)
The staff bet on a horse race, but they can't watch it as they planned, so It's up to Mr. Humphries to mime it to them using the closed-circuit security system as he listens to it on the radio in the sporting goods department.
67 :10x05 - The Night Club
Writer: Jeremy Lloyd
Director: Martin Shardlow
Guest star: Doremy Vernon (Canteen Manageress), Keith Hodiak (Seymour), Ronnie Brody (Man in Cinema), Ray Gatenby (Man in Cinema)
The staff gets the ok from Young Mr. Grace to use the shop floor after-hours in any way that will bring in money as long as he gets a ten per cent cut of the profits. They settle on opening up a night club.
68 :10x06 - Friends and Neighbours
Writer: Jeremy Lloyd
Director: Martin Shardlow
Guest star: Felipe Izquirdo (Cedric), Carol Cleveland (Lady Customer), Jean Challis (Mrs. Rumbold), Diana Lambert (Mrs. Peacock), Doremy Vernon (Canteen Manageress)
It costs money to commute to and from work. The staff threatens to look for work closer to home if they don't get additional compensation for their travel expenses. They are offered flats with in the store, but living together is a lot harder than just working together.
69 :10x07 - The Pop Star
Writer: Jeremy Lloyd
Director: Martin Shardlow
Guest star: Joan Dainty (Cleaner), Mary Bradley (Cleaner), Charles Nicklin (TV Director), Nick Ross (TV Presenter), Suzy Aitchison (Sam, the Director's Assistant), Keith Hodiak (Seymour), Doremy Vernon (Canteen Manageress)
Mr. Spooner is discovered by a record producer, and he wants him to make a demo tape. Mr. Spooner's voice keeps giving out, and they have to resort to an alternative to save the day during the performance.