A group of holiday makers arrive at the Solana resort in Benidorm. They all come from different backgrounds and for some it's their first holiday abroad.
When Martin and Kate decide to explore the town centre it ends in disaster. Madge thinks Chantalle got pregnant on purpose just to ruin her holiday. The evening entertainment shocks Gavin and Troy.
Janice realizes that she is to be a grandmother soon as she comes to terms with her daughter's pregnancy. When Kelly and Mateo announce their engagement, Donald and Jacqueline are concerned.
Jacqueline and Donald manage to get the wrong impression about Madge. A drunken Troy flirts with Mateo.
Mick is surprised when he and his family win a large cash prize in a pub quiz. Oracle demands that all the answers are checked again.
Mick is conned on the beach. Martin believes that Kate's holiday romance with Mateo has actually helped their relationship. Oracle decides it's time to start going on holiday alone.
The holiday makers return for another hliday in Benidorm. Madge's new boyfriend Mel joins her on the trip this year.
Martin and Kate find themselves stuck looking after Telle's baby, Coolio. Mel has a question that shocks Madge at the Karaoke night.
Janice tries to talk Madge out of rushing in to marriage. An arm wrestling contest run by Oracle and his mum ends up turning in to a brawl.
The Oracle and Telle form an up an unlikely friendship when they stay behind when the rest of the holiday makers head off on a free trip to a bullfight. Those who have gone though soon discover that nothing is ever free.
Madge clashes with Sylvia and things get way out of control.
When Mick forgets their wedding anniversary, Janice finds herself with a younger man. Donald and Jacqueline help Kelly get even with Mateo.
Gavin's mother Dorothy shows up but doesn't hang around for very long. Mel and Madge get ready to be married on the beach.
The most memorable day of Mel and Madge's lives doesnt go exactly to plan.
Madge and Janice take a list with a mysterious Spanish criminal, Enrique 'The Rat' Lopez and they end up being held captive. Mick and Mel attempt to rescue them. Everyone is offered a free week's holiday next year back at The Solanos by Janey.
The holidaymakers return to The Solana with a free week's holiday as compensation for last year's hostage situation. Martin's new girlfriend wants to have a good time and leave the complex. Mel wants Mick to help him open his new mobility shop but things don't go to plan.
Mick manages to upset Janice on a trip to the waterfalls of Callosa leaving their relationship in the balance. Martin ends up running through the water naked when Brandy plays a joke on hm. Noreen starts to think that her son is gay.
When The Oracle goes on a blind date he ends up being given the runaround. When Martin isn't around, Brandy tries to seduce Mateo. Mel tries to find the owner of Peacock Island so that he can talk to them about selling it him.
Madge is convinced that her estranged daughter is after Mel's money after she shows up at the resort. Conman Gary starts attempts to rip off the holiday makers.
Gavin learns that Troy could be cheating on him. The Oracle ends up in trouble with the police. When Martin's mother shows up to help him he ends up feeling worse. Mel and Madge perform on the stage at the Benidorm Palace.
An old friend of Donald's called Wink McAndrew, checks into the hotel. The Oracle tells his mother that he decided to move away when they return to the UK. Kate is asked by Martin to take him back. Madge and Mel decide not to return to the UK and pursue their business idea in Benidorm. All they need first is the permission of the local mayor.
The Garveys are staying with Mel and Madge in their luxury villa for Christmas. Mel is in danger of missing Christmas dinner as he makes his way back from a business meeting. After Noreen finds a travel companion, he ends up not being all that he seems. Donald and Jacqueline check in with a group of close personal friends at the Solana. Madge attempts to organise the Christmas Spectacular at the Benidorm Palace but Su Pollard ends up taking an unexpected detour via a Spanish nudist camp leaving the event in danger.
Gavin has a new holiday companion in the form of his salon employee Kenneth with Troy at home looking after his sick father. The Garveys show up to stay with Madge at her villa, only to discover that it has been sold to Cilla Black and that Madge is nowhere around.
Noreen books into The Solana with her annoying daughter Pauline. Sam and Nataliegoe to a nightclub with Liam and there is chaos. The Garveys pay a visit to a water park and after Noreen and Pauline show up events take an unexpected twist.
Mateo gets ready for his first water aerobics class. After Donald has a turn, Mateo finds himself in trouble and is forced to ask Les/Lesley for help. The Garvey family end up getting a shock after they are approached by a gangster who lets them know that they have inherited Mel debt following his death.The end up putting on a bet in an effort to pay off the money. Gavin grows suspicious of Kenneth who has suddenly got a lot of money.
Benidorm is under siege from a freak storm and Les/Lesley attempts to arrange a bingo game with rather unusual prizes. Pauline learns that her flight has been cancelled and comes to the conclusion that a drink might help. After a good looking stranger from Janice's past shows up in Solana, she fails to notice that Michael is having a holiday romance. Natalie continues to have man trouble and Donald has bad news.
Pauline continues to drink permanently and everyone is looking forward to Eighties Night with guests Bananarama. Madge discovers that the lease on a bar could be coming and she has to decide whether she could live in Spain on her own. Kenneth takes Gavin out in an effort to try and cheer him up. Liam continues to attempt to win Natalie's heart but she is after Mateo. Mateo is talked by Leslie into going on a double date but nothing goes to plan. Bananarama end up finding an unexpected third member performing with them on stage.
Some of Donald's clothes are discovered on the nudist beach by Les and Donald has left Jacqueline a note. The Garveys prepare for the opening of Madge's new bar. Mick ends up sending the women and children off to a theme park for the day after Kev shows up with some free tickets. Pauline starts drinking as she awaits news about her divorce. Jacqueline, Kenneth and Gavin decide to pay their last respects to Donald but things don't go to plan. Troy shows up in the resort with some life-changing news.
Kenneth, Mateo, Michael and Liam try to impress 'Britain's Got Talent' judges Simon Cowell, Alesha Dixon, David Walliams and guest judge Carmen Electra, when they don't get through, Janice and Madge have got something to say to Simon.
Chaos reigns at the Solana Hotel as Mateo and Les find it hard to keep control. Les’s son Liam is now working at the hotel‘s handyman. Gavin and Noreen are not happy after showing up at the hotel and leasrning their luggage has been lost. Mateo ends up reluctantly coaches Liam in the art of chatting up pretty women. Keneth and Gavin comfort lately widowed Jacqueline but they end up getting a nasty shock when they think they have seen the ghost of Donald. Joyce Temple-Savage, the new manager of the hotel, secretly watches eveything that is going on as she is determined to see the hotel become four star.
Joyce decides to organise a dance competition for the guests at the hotel. Cyril Babcock, a former flame of Joyce, organises the event and the event ends up featuring a hilarious dance-off with smouldering Mateo. Kenneth employs an assistant for his salon who ends up being involved in an accident with her first client. Kenneth attempts to cheer up Gavin who is missing Troy. Janice is surprised to see Jack at the pool bar.
Mick is not happy that his brother Pete is due in Benidorm with their dad Stan for a stag party. Thinking that Troy has broken up with him, Gavin agrees to go on a date with Emilio. After Kenneth discovers that Gavin has misunderstood a text from Troy, though he attempts to stop him from making a huge mistake. Trudy comes up with a plan to try and get intimate with Mateo but things don't go to plan.
The Garvey family are shocked by rumours about a gang that are going about and kidnapping the unwary and stealing their organs. They are further alarmed when Madge goes missing. Joyce invites Victor St Jamesof Costa Class magazine to visit the hotel in her quest to gain a fourth star. She tells Mateoto cook an authentic Spanish paella which Les help him him with. They send Liam out to buy the ingredients that are needed but things start to go wrong after he brings back a live chicken, which Liam has called Meryl. Trudy attempts to be ladylike for 24 hours in order to win a bet with Sam. After the Garvey family find Madge, the tall dark stranger she is with turns out to be Mohammed, an old friend of Mel's.
The British Olympic Synchronised Swimming team are in the local area to train, and Joyce has managed to persuade them to stay at the Solana. Hazel, the team's strict coach, is not impressed by the poor facilities, but agrees to Joyce's idea for a gala display in the hotel pool. Liam ends up escorting the girls on a sight seeing tou along the coast. Madge is keen on Mohammed, the son of a wealthy property developer who knew Mel and Mick and Janice are surprised when they find out that she wants to marry him. Liam is unable to stop the young swimmers joining an 18 -30 booze cruise.
Madge is getting ready for her wedding to Mohammed but after Mick and Michael find Mohammed in a sports bar, they think that he is not quite what he seems. Joyce believes that somebody in the hotel is giving negative stories about the Solana to the local press and she recruits Donald and Jacqueline to spy on the staff. A trick is played on Sam by Trudy and she convinces her that she had unprotected sex with Liam while she was drunk.
Mohammed has stolen all of Madge's savings, but their's a surprise in store when Geoff & Chantelle return to the Solana with new baby Olivia. The Garvey's exhaustive search effort reveals Mohammed has fled the country. Troy returns to Benidorm, making Gavin alot happier. The official inspector Frieda Hollingsworth appears to inspect Joyce's efforts. When Noreen is out shopping she spots Brandy with a new man.