Cliff creates a monster when he moves into a singles apartment complex and meets Sally, a very plain looking woman. Cliff explains to Rebecca that she won't go out because of her looks, in which Miss Howe suggests she gets a makeover. Pleased with her new face, Sally becomes a hit at Cheers, making Cliff wishing she was back to her old self. Meanwhile, Rebecca has begun smoking again and makes a pact with Sam, if she ever smokes again, she will sleep with him.
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Warning: Cheers season 6 episode 11 guide may contain spoilers