Smart and cynical, 18 year-old George Lass, is crushed to death by an errant toilet seat from space. She is then forced to join the undead group of grim reapers (Rube, the team leader Mason, the screw-up and Roxy, the hard ass). As she clumsily learns to adjust to her life in the afterlife, George haphazardly hurtles towards her first unfortunate assignment: to collect the soul of a little girl.
A week has gone by since George's flaming accident that turned her into an undead reaper and she's already decided the job is not for her. So she decides to leave the soul of her latest reap inside the body. But she soon regrets this when she witnesses the consequences of her actions, and finally begins to accept the fact that her new existence does serve an important purpose.
George is about to learn a painful lesson in letting go. It all begins with her longing desire to reconnect with her family (even if she is dead). A desire that inspires an ill-fated visit to her former homestead and a warning from the lead reaper, Rube, to not do it again, ever. Despite the warning, George can't stop herself and goes back again, but this time she learns a lesson that she'll never forget and finally realizes why it's best if the past is the past.
George discovers a loophole in the "Reaper Rules" and decides to test fate by helping latest her assignment miss his appointment with destiny. But she soon sees the devastating domino effect of her actions, and gets a drastic punishment, which learns her a lesson in fate that young George will never forget.
George's days as a reaper drag on with few bright spots. One of those spots though is her blossoming friendship with a wildly glamorous co-reaper, Betty. But when the dazzling Betty becomes too curious about what lives on the other of the undead, George learns yet another another difficult lesson: Even in the afterlife friends are hard to keep.
The loss of a friend (former reaper Betty) has George in no mood to except a new roommate but she has very little choice when Daisy arrives. A beautiful and demanding actress, Daisy moves in with George shortly after her arrival as the new reaper in Rube's group. A living situation that proves problematic and forces George to learn another lesson: standing up for herself.
George finds herself romantically drawn to a schizophrenic who seems to able to see death as she does. But Rube, as per his usual, soon gets winds of the potential new romance
and worries his young reaper may be revealing to much to the man. This leads to George being forbidden from seeing him again...and, per her usual, continues to and tempts chaos of biblical proportions.
Rube and his young reaper George find themselves in new (and curious) situations this week after performing their duties. George is first as she decides to car for the beautiful golden retriever left behind by her latest reap. While Rube steps in as a grill cook to replace the man whose soul he just took, resulting in both he and George feeling lost and out of place. But as they face their new predicaments head on they finally figure out where they belong.
Being dead hasn't changed the fact that George is till learning in many ways. This becomes very apparent when an assignment leads her to a college campus and into a friendship with a co-ed. One who has a fascination for a literature professor...who just happens to be George's dad. Sitting in class with her new friend , George gets to know her dad, and herself, in a way she never did in life.
Rube must once again play father figure to three of his reapers when Daisy convinces George and Mason to join her in a swindle. The person in question is a very wealthy son of one of Daisy's former victims. Meanwhile, Roxy mourns the anniversary of her own death. Rube (as always) keeps a careful eye on his minions and will soon have new lessons about the afterlife for everyone involved.
George spots a new bike she just has to have and not having enough money to get it she takes another job. Her former co-workers at Happy Time immediately begin planning a farewell party. Meanwhile, Mason mingles with a gay couple and Daisy finds herself being stalked by the soul of a painter. All this driving home the reality that the reapers play an important part in people's lives.
Taking souls is reeking havoc on George's sleep patterns and leads her to wander into the Waffle Haus late one night and into a situation that angers her. It seems Rube has the other reapers involved in a self-examination test. But George's anger quickly turns to panic when she learns that Rube has an assignment to take a soul at her family's house that very night!
Death takes a day off. So team leader Rube recruits the team to help him with some clerical work. The soul-takers spend the time filing their victim's last thoughts and get to learn what truly mattered in the lives of the people. Sparking memories for the youngest member of the team, George, who remembers fondly her time with her family at the lake when she was younger.
It's the one year anniversary of George's untimely demise and she's wondering what's so great about the afterlife. Rube though wants her to begin having a little fun and gives her the day off. Instead George tries to get her afterlife back on track by returning to her old job at Happy Time. Where's she's flatly and bluntly rejected. Pouting over rejection and another drab day. George is lucky enough to have the powers-that-be intervene and inspire her to live her afterlife to the fullest.
As George develops a crush on the cute intern at her temp agency, Happy Time, everyone discourages her from allowing it to blossom into anything more. Meanwhile, Mason's assignment to collect a soul at a kid's birthday party devestates him.
George assumes that the bad luck she had in life is going to be made up for with better luck in the afterlife. But when her bike is stolen and she learns that her parents are divorcing, she finally starts to understand that she's on her own - and she'd better look out for number one.
Feeling like she doesn't fit in, George decides to shirk her reaping duties and go on Happy Time's annual camping retreat. Back on the job, Daisy and Mason must scramble to find the Post-it notes he lost, before tragedy occurs beause of his ineptitude.
George realizes that nice girls always finish last, when she recalls a painful childhood event; and she realizes that apparently being mean is the key to popularity. Mason has trouble convinving the old man whose soul he just reaped that he cannot attend his own funeral.
When an over zealous efficiency expert comes aboard at Happy Time, George's life becomes a bit more complicated. Forcing her boss, Delores, to push George to crack the whip like never before. Meanwhile, Daisy also has a sudden case of need-for-speed as her latest assignment is somewhere in a group of people attending a speed dating event.
With power comes responsibility. That's exactly what George learns when she is put in charge of hiring a new employee. One that is to be drawn from an increasingly desperate group of applicants. Meanwhile, her sister Reggie is left home alone, and paralyzed with fear when her mother goes out with a man she met while looking for a new place to live.
George's co-reapers become jealous when she's chosen to pluck the soul of a famous rock star. But the duty proves to be more of a pain (in the ass) than a pleasure, due to the idol's entourage. Meanwhile, her eccentric Grandmother arrives in town and takes Reggie to a sacred place.
While collecting a soul at a country club, George nearly falls for a reap. Rube, who's terrible with kids, must transform into a mild mannered second grade teacher in order to get close to his latest reap. Meanwhile, Mason and Roxy get a vacation (of sorts) when they get assigned to a reap in the summer party capital of Cancun.
George is in love for the first time and boy does it have complications. It seems she was the one who reaped his father just a week earlier and now she his date to the funeral. But trouble brews everywhere when Reggie's science experiment pits one parent against another and Daisy gets involved in the murder of a hapless actress.
George loses her virginity and is shocked and devastated when the guy doesn't call her. So in protest she spurns every male who is unfortunate enough to cross her path. Feeling quite the opposite, Daisy makes sparks with smarmy TV producer Ray, while Rube heads out of town to get information on some people from his past.
When George helps a homeless man die with dignity she learns the cost of getting too involved in her work. Reggie finally makes a friend who's organizing a seance, while Mason questions his feelings for Daisy as her relationship with Ray grows.
George can't remember the last time she was this frustrated. When she gets stuck in a hospital where she can't get an Alzheimer-plagued soul to acknowledge her own death. In need of money, Joy seeks work at Happy Time. To make matters even worse, Mason decides to face of with Daisy's boyfriend, Ray, in the boxing ring.
While George regrets the things she didn't accomplish in life, Mason must comtemplate his accomplishments in the afterlife. Roxy suspects that Daisy is harboring a secret about her missing ex-boyfriend, and Reggie searches for J.D. who has escaped from the yard.
After screwing up big time, Mason begs to be allowed back into the Waffle Haus while George urges Daisy to allow him to crash with them. Facing his past, Rube visits a very special person on a very special day. And in the real world, Joey Clancy and Reggie bury J.D.
A crazed serial killer strikes on Halloween, and the reapers must pick up all the souls of the victims. The busy workday cuts into George and Mason's trick-or-treating, while back at home, Joy must cajole Reggie into the Halloween spirit after a session with a psychologists.