On a snowy Christmas Eve, Dr. Benton develops an unusual following after he and Dr. Del Amico treat a blind patient who has been hit by a car. After treating an elderly rape victim, Dr. Greene learns disturbing information about Cynthia, then makes an effort to find closure regarding his legal and emotional problems. Nurse Hathaway gives Dr. Carter's grandmother a tour of the free clinic, with dramatic results. Dr. Corday cancels her holiday plans to stay with a coma patient who regains consciousness. Dr. Weaver agrees to attend a conference on ER management with the hospital's new efficiency expert, Dr. Ellis West. At the hospital Christmas party,surprise announcements make the season bright.
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