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Wally, a 26-year-old caring husband and loving father, is also a self-admitted fast food addict. Turning to food at an early age to cope with a rough childhood, Wally weighs in at 490 pounds when he meets trainer Chris Powell. Wally's weight loss progress appears to be going well, until Chris receives a troubling email that leads to an emotional intervention. Wally's addiction to food has caused him to spiral downward, and Chris wonders if Wally is beyond the kind of help he can offer.