Chef Ramsay heads to Lancaster, California to help out an Italian restaurant called in Casa Roma, in this second season finale. The owners are clueless when it comes to getting people in the restaurant and how to help manage the kitchen. The restaurant is merely surviving on the packed bar area.
After Gordon works with a New Jersey restaurant's employees to make changes, the skeptical owner thinks it may be best to shut down the business.
When Chef Ramsay visits Flamangos in Whitehouse Station, NJ, he feels like he’s stepped back in time and into the rainforest. This family-run restaurant is in desperate need of a total overhaul, and with one of the owners stuck in the past and resistant to change, it’s nearly impossible for Ramsay to make any improvements. After working with the employees on new décor, a new menu and even a new name, the owner remains skeptical and decides it might be best just to shut the doors forever. Will Chef Ramsay be able to change the owners’ minds and help them turn their restaurant around, or will they just throw in the towel?
Chef Ramsay travels to sunny South Florida, where he encounters a dreary situation. Le Bistro, a small French restaurant, is barely surviving, and the head chef, Andy, has no idea why. He doesn’t believe there is anything wrong with the food, service or dining experience. When Chef Ramsay finds out that he and Chef Andy share similar culinary training, he is in disbelief. Can Ramsay cook up a plan that will get through to the stubborn chef and revive this sinking ship?
Chef Ramsay visits Lido Di Manhattan Beach in Manhattan Beach, CA. Lisa Hemmat grew up in and around the food service industry and inherited the entrepreneurial spirit from her parents. Shortly after graduating with a business degree from USC Marshall School of Business, she secured a loan (with her parents as co-signers) and purchased Lido Di Manhattan in June of 2004, at the ripe old age of 23. Having been left with a strong staff, including a veteran cook in the kitchen, Lisa felt secure and confident in her decision to become the next great Los Angeles restaurateur. Five years later, Lisa is struggling to pay her bills and has come to the harsh realization that she is barely making ends meet. Chef Ramsay gives Lisa a lesson in restaurant business 101.
Chef Ramsay visits a "high end" Bistro in Lighthouse Point, FL. British born chef, Andy Trousdale, has spent his entire adult life training and working under a variety of chefs. After living in the Caribbean for years, Andy met his wife, Elin, and was ready to try his luck stateside and open a restaurant of their own. He and his wife decided to take over a restaurant called Le Bistro, which they decided to overhaul the menu and have been unsuccessful trying to attract customers on a regular basis. Stubborn chef and owner Andy doesn't respond well to Gordon's criticisms and tempers flare.
Casa Roma, a Lancaster, CA, Italian eatery, packs in the customers at the bar, but the restaurant is nearly empty every single night. With a kitchen staff that has no idea what's going on, outdated decor, and owners who have zero restaurant experience, this is not going to be easy! The experience is off to a bad start when the food for Ramsay's taste test takes more than an hour and he falls asleep in the booth!
Chef Ramsay visits a Mexican restaurant named Mama Rita's in Newbury Park, CA. Some of Laura's favorite memories involve cooking in the kitchen with her grandmother, Mama Rita, so this recent divorcee and mother of two decided to open her own catering company. When the catering company became very successful, Laura opened her own restaurant. She could not resist the temptation for bigger and better things. Laura opened the doors of Mama Rita's in honor of her late grandmother. Shortly after opening the restaurant, Laura was hit with the hard reality that a love for cooking and catering doesn't necessarily translate into running a successful restaurant. Laura is in way over her head. She is losing money and the restaurant is losing money at an exponential rate. Chef Ramsay will have to implement some new fresh ideas to get Mama Rita's running like a restaurant and not like a catering business
Chef Ramsay visits Anna Vincenzo's in Boca Raton, FL, a family-run restaurant whose owner/chef, CeCe, is extremely resistant to change. Frustrated by the fact that CeCe won't listen to anything he has to say, Gordon walks out the door. Later that evening during a disastrous dinner service, food keeps getting returned. When a showdown erupts in the kitchen, it's CeCe who quits
Revisit at Sante La Brea and Giuseppi's.
Gordon Ramsay heads to Florida to help the owners of Fleming, a Danish restaurant in Miami, Florida. The husband and wife team bought the business eight years ago in the hope of continuing the place's success, but started losing money rapidly. With a Cuban chef cooking Nordic cuisine and a filthy kitchen, things go from bad to worse until it all comes to a head on relaunch night.
Chef Ramsay visits Sushi Ko in Thousand Oaks, Cal., a failing second location of a family-owned eatery. Problems include debt, a breakdown of the family dynamic, and a relative who has lost his passion for cooking.
Revisit at The Handlebar, Casa Roma and The Black Pearl.