Mary Portas: Secret Shopper
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Mary Portas: Secret Shopper sees championing the shopper and taking on Britain's biggest chains stores to put customers first. Along the way she exposes bad customer service and uses the evidence to give company bosses a major wake-up call.
Episode Info
This week sees Mary focusing her attention on estate agents, a profession which has been cited as the most unpopular among consumers. Mary is given access to the sales team of a north London agency where she attempts to improve relations with customers.
Prev: 1x04 -- Episode 4 (Feb/09/2011)
This week sees Mary focusing her attention on estate agents, a profession which has been cited as the most unpopular among consumers. Mary is given access to the sales team of a north London agency where she attempts to improve relations with customers.
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Crew
Classification: Documentary
Genre: Family | Lifestyle
Status: New Series
Network: Channel 4 (
United Kingdom)
Airs: Wednesdays at 09:00 pm
Runtime: 60 Minutes
Premiere: January 19, 2011
Genre: Family | Lifestyle
Status: New Series
Network: Channel 4 (
United Kingdom)Airs: Wednesdays at 09:00 pm
Runtime: 60 Minutes
Premiere: January 19, 2011
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