Harry scores a massive coup when world-famous ballerina Anna Pavlova agrees to visit the store. Feeling coolness in Harry’s attention, a disgruntled Ellen Love leans on Frank for support. Reg’s violent tendencies reach breaking point in a dramatic and very public incident. Victor saves the day, and prevents George from getting into hot water in the loading bay. One of Harry’s closest employees is caught stealing, and a formidable new Head of Fashion arrives. Rose and Roddy’s friendship hits a surprising low when she reveals her true identity.