Christmas descends on the Brown household, meaning more chaos for Agnes. A large box for Cathy arrives, leaving Agnes intrigued. Her interest in the package is peaked when she finds out she's the only one who doesn't know what's in it. Rory announces Dino is buying him for plastic surgery for Christmas. But things go from bad to worse, as Agnes makes a wrong assumption about the surgery he's receiving. Winnie receives bad news - Willie has passed away, leaving her to make a life-changing decision that may end her and Agnes' friendship. Buster delivers a Christmas tree.
Agnes is on a mission as she attempts to make sure that grandson Bono isn't sent to the infamous local primary school. She gets lumbered with a brand new houseguest, a homeless parrot, but is still looking forward to her New Year's Eve party until her guests begin cancelling.