Christmas descends on the Brown household, meaning more chaos for Agnes. A large box for Cathy arrives, leaving Agnes intrigued when she finds out that she's the only one who doesn't know what's in it. Rory announces that Dino is buying him plastic surgery for Christmas, but things go from bad to worse when Agnes makes a wrong assumption about the surgery he's receiving. Winnie receives the bad news that Willie has passed away, leaving her to make a life-changing decision that may end her and Agnes' friendship. Buster delivers a Christmas tree.
Agnes is on a mission as she attempts to make sure that grandson Bono isn't sent to the infamous local primary school. She gets lumbered with a brand new houseguest, a homeless parrot, but is still looking forward to her New Year's Eve party until her guests begin cancelling.