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The team's newest Number is a 911 operator, Sandra. Finch signs on at her call center as a trainee and soon learns that a mysterious caller plans to have Sandra erase valuable files... and will kill a young hostage if she doesn't.

Episode Info

Episode number: 3x15
Production Number: 2J7615
Airdate: Tuesday February 25th, 2014

Director: Jeff Thomas
Writer: Dan Dietz

Alternate Airdates:

CA (CTV) Feb 25, 2014
AU (Nine Network) Mar 23, 2014
FI (MTV3) Feb 24, 2015
UK (Channel 5) Jul 30, 2015


Guest Stars
Melissa SagemillerMelissa Sagemiller
As Sandra Nicholson
Gavin StenhouseGavin Stenhouse
As Detective Jake Harrison
Kathleen McNennyKathleen McNenny
As Gina Kincaid

Co-Guest Stars
Anthony ManganoAnthony Mangano
As Detective Kane
Tyler EvansTyler Evans
As Detective Mackenna
Omar GonzalezOmar Gonzalez
As Solano
Julian ShatkinJulian Shatkin
As Aaron (Aaron Hollenberg)
Andrew DolanAndrew Dolan
As Forensic Specialist
Barrett DossBarrett Doss
As Trainee
Nikiya MathisNikiya Mathis
As Operator A
Jesse JensenJesse Jensen
As Operator B
John Parker (2)John Parker (2)
As Security Officer (as John Eric Parker)
Tommy WalkerTommy Walker
As Limo Driver
Main Cast
James CaviezelJames Caviezel
As John Reese
Kevin ChapmanKevin Chapman
As Detective Lionel Fusco
Sarah ShahiSarah Shahi
As Sameen Shaw
Michael EmersonMichael Emerson
As Harold Finch


At a 911 center, Finch is taking calls and the supervisor, Sandra Nicholson, congratulates him on his skill at handling people. Reese and Sam are watching from across the street, and Finch points out that 911 handles situations that unfold too quickly for the Machine to detect. Finch is there to keep an eye on their newest Number, Sandra. As they talk, Sandra takes an emergency call from a trainee concerning a woman trapped in a car sinking into the river. Thanks to Sandra, the woman, Jackie, manages to break out the window, saving her life...

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Episode Quotes
Reese: I don't know, Finch. Maybe we should get Fusco to question those squirrels.
Sam: Reese is right. Could be a whole rodent carjacking ring.
Finch: Keeping entertained, are we?

Finch: Please be careful. The man we're looking for is highly intelligent, resourceful, and no doubt dangerous when cornered.
Sam: So basically, Finch, he's you. If you were evil.
Finch: I hardly welcome the comparison, Miss Shaw.

Reese: We got to defuse that bomb.
Sam: Hey. There is no dead in team, so instead of going all Charles Bronson on me, let me clear the way.

Finch: Before you make a grave error of judgment, permit me to describe what I have in my hand. It's a severed electrical cable connected to this generator. Current is running through it at ten times the amperage required for electrocution. All I have to do is drop it in that water, and within three seconds, the muscles in your heart will fibrillate. Now, I'm not a violent man but not only have you tried to harm this young woman and an innocent child, you have shut down a 911 call center in one of the more dangerous cities in the country. So now there are two things that will keep me from ending your life right now. First, I want you to drop the gun. Second, I need to hear the sound of your voice.

Cultural References
Controller: New York, New York, it's a wonderful town.

The Controller is quoting from the 1944 song "New York, New York" from the musical On the Town, later made into a movie in 1949.

Other Episode Crew

CreatorJonathan Nolan
Executive ProducerJ.J. Abrams  |  Bryan Burk  |  Jonathan Nolan  |  Greg Plageman
Co-Executive ProducerChris Fisher  |  David Slack  |  Kathy Lingg  |  Amanda Segel Marks
Supervising ProducerDenise Thé
ProducerMelissa Scrivner  |  Stephen Semel  |  Gail Barringer  |  Athena Wickham
Co-ProducerJoshua Levey  |  Noreen O'Toole  |  Erik Mountain
Associate ProducerChris Risner
Production DesignerRick Butler (1)
EditorScott Powell
CastingMark Saks
Unit Production ManagerLori Johnson
First Assistant DirectorMichael Pitt (2)
Second Assistant DirectorChristian Vendetti
MusicRamin Djawadi
Music EditorTom Trafalski
Costume DesignerFrank L Fleming
Key GripDave Lowry
Set DecoratorRon Von Blomberg
Location ManagerPaul Kramer (2)
Property MasterRuth Dipasquale
Production AssistantJack McKenna  |  Shannon Blaney
Script SupervisorAnthony Pettine
Re-Recording MixerKeith Rogers (1)  |  Scott Weber
GafferJim McCullagh
Director of PhotographyDavid Insley
Story EditorNic Van Zeebroeck  |  Michael Sopczynski
Stunt CoordinatorJeffrey Lee Gibson
Art DirectorSarah Frank
Sound MixerNoah Timan
Executive Story EditorSean Hennen
Main Title ThemeJ.J. Abrams
Visual Effects SupervisorChris Wright (4)  |  Jay Worth
Department Head HairBelinda Anderson
Casting AssociateJohn Andrews (1)
Department Head Make-upToy Russell Van Lierop
Original CastingApril Webster
Charge Scenic ArtistEva Davy
Key Rigging GripJack Panuccio
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