Alex makes his way to a hotel located in the Dorset countryside which has stables, an outdoor pool and a cricket pitch. The owners of the hotel have witnessed a steady decline in bookings recently after they stopped letting it out for profitable functions. Alex attempts to offer them advise in turning things around.
Alex talks to a couple who had a business plan based on low-cost airlines and have experienced a very bumpy landing after relocating to Bournemouth.
Alex travels to North London where a proud Cypriot family needs her help.
Alex attempts to restore the Crown Inn in Derbyshire's Peak District to it's former glory.
Alex attempts to help a stressed-out couple whose hotel and relationship is on the rocks because they believe in perfection.
Alex attempts to help a hotelier in Kent whose idiosyncratic tastes have nothing to do with the hotel's countryside setting.
Alex attempts to help a Blackpool hotelier who has big plans for his seaside establishment, but lacks a star rating and a following some bad reviews has not many bookings.
Alex travels to Gloucestershire where she attempts to help a couple whose hotel needs a complete new lease of life.