Gavin informs the staff that a rival chain called Lauda is about to open a store across the road.
Gavin sends some of the staff into Lauda to take a look at what they are selling and what promotions they have running.A new member of the team is introduced.
Valco's big boss and Charlie's father pay the store a visit.
Linda bumps into a former flame. Charlie finds out a big secret about Daniel.
Gavin and Cheryl end up having to spend a day together in close quarters. Sue believes that nobody has has remembered that it is her birthday.
Gavin finds it hard to keep his relationship with Cheryl a secret. Brian is worried after a blood bank pays the store a visit.
Margaret sees an unwelcome guest in the shop. Gavin is concerned about Cheryl.
Gavin is unable to avoid the situation that he's in any linger. Valco celebrates 50 years of service.
Gavin is being a proper Scrooge on Christmas Eve. A visit from Julie though could improve his spirits.