Gavin and Julie meet the new head of strategy, who has massive plans for Valco.
Gavin is at odds with Richard as they attempt to brainstorm for the new Valco Better store. Julie is not happy to meet Gavin's girlfriend.
Julie finds her worst nightmare becoming a reality after Gavin's girlfriend, Anna, applies for a job at the store. Andy sees an unexpected face from the past.
Andy is in love and he wants everybody to know that he is. Gavin finds it hard to deal with life in 'the fast lane', the newest idea found in the suggestion box.
Frances ends up wishing that she had not brought Leighton along to a meeting at Head Office. spurred on by Margaret and Katie, Andy come to a massive decision about his future.
Gavinis fed up with France and decides to call Head Office. Colin wants Leighton's help in finding the perfect present for Lisa after forgetting her birthday.
Nerves end up being tested after France attempts to make Gavin more approachable. Anna attempts to find Julie a new man. Sue breaks some bad news to Linda.
Emotions are running high after Julie manages to misconstrue a conversation she heard between France and Anna. Leighton finds some common ground with a night shift worker.
France preapres the store for the big reopening, booking a celebrity shopperin Kelly Brook. An unimpressed Gavin, meanwhile ends up crossing the line.
The fallout between Gavin and France is what everybody is talking about. Julie is temporarily promoted to manager. Katie makes a surprising discovery.
Gavin is now back at work and is trying to be a bit more like France.
France and Julie preapre for the supermarket awards whilst Gavin makes a life-changing decision following a run in with a shoplifter.
Katie ends up interviewing an unexpected applicant for a till position whilst Anna shares some exciting information with Julie.
Gavin and Julie share a heart-to-heart. A snowstorm threatens to ruin everyone's Christmas plans.