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Undercover Boss Episode Guide

1 :01x01 - Waste Management

First aired: Feb/07/2010
Guest star: Larry O'donnell (Randy Lawrence (President and C.O.O. of Waste Management))



2 :01x02 - Hooters

First aired: Feb/14/2010
Guest star: Coby Brooks (Scotty (President & C.E.O. of Hooters))

When Coby Brooks, President and CEO of "Hooters" goes undercover in his own company, he finds himself struggling to keep up in a fast-paced kitchen and is, later, forced to take immediate action when a restaurant manager steps out of line.



3 :01x03 - 7-Eleven

First aired: Feb/21/2010
Guest star: Joseph M. Depinto (Danny (President & C.E.O. of 7-Eleven))

The CEO and President of 7-Eleven, Joe DePinto, goes undercover in his own company where he discovers that one of his corporate policies has not been implemented on the frontlines and later finds himself inspired by one of his delivery driver's approach to life.



4 :01x04 - White Castle

First aired: Feb/28/2010
Guest star: Dave Rife (David Allen (Owner & Executive Board Member of White Castle))

Dave Rife, the owner of White Castle, goes undercover in his own company where he accidentally ruins thousands of hamburger buns after mishandling equipment in one of his bakeries, and also discovers low morale among his employees at a local factory.



5 :01x05 - Churchill Downs

First aired: Mar/14/2010
Guest star: William C. Carstanjen (Himself (President & COO))

Bill Carstanjen, COO of Churchill Downs, Inc., the corporation famously known for its Kentucky Derby, goes undercover at his own racetracks where he faces his fear of horses head-on, and is unable to hold back tears after working for one employee



6 :01x06 - GSI Commerce

First aired: Mar/21/2010
Guest star: Michael G. Rubin (Himself (Chairman, President and CEO))



7 :01x07 - Herschend Family Entertainment

First aired: Mar/28/2010
Guest star: Joel Manby (Himself (President and CEO))

Joel Manby, President and CEO of Herschend Family Entertainment goes undercover where he meets a young man aspiring for his job, and finds that it might be easier to run a boardroom than to captain a boat on the next episode of Undercover Boss.



8 :01x08 - Roto-Rooter

First aired: Apr/04/2010

President and COO of Roto-Rooter Rick L. Arquilla goes undercover in his own company and finds himself overwhelmed with emotion



9 :01x09 - 1-800-Flowers

First aired: Apr/11/2010

When the president of 1-800-Flowers works under cover, he is surprised by customers' perception of the brand; the executive must reveal his identity.



10 :02x01 - Choice Hotels International

First aired: Sep/26/2010

Steve Joyce hits the frontlines of his own company, which includes such popular hotel franchises as Comfort Inn, EconoLodge, Quality Suites and Cambria Suites, and receives an exhausting, up-close look at the industry while manning the front desk, cleaning rooms, plunging toilets and working with a maintenance crew at the world's largest EconoLodge.



11 :02x02 - Great Wolf Resorts

First aired: Oct/03/2010

Kim Schaefer, CEO of Great Wolf Resorts, North America's largest family of indoor waterpark resorts, struggles to keep pace working in an aquatic center that can hold nearly 3,000 guests at anytime, and is forced to get her hands dirty when she has to respond to a call no waterpark employee wants to receive.



12 :02x03 - Directv

First aired: Oct/10/2010

Mike White, Chairman, President and CEO of DIRECTV, the world's most popular video service that delivers state-of-the-art-technology to over 25 million customers, goes undercover in his own company where he discovers that employees are spending their own money for a specific piece of equipment, and finds himself in an embarrassing situation when he accidentally offends a customer.



13 :02x04 - Frontier Airlines

First aired: Oct/17/2010

Bryan Bedford, Chairman of the Board, President and CEO of Frontier Airlines, a billion dollar a year business that ranks as one of the top air carriers in the country, goes undercover in his own company, where he "gets christened" while emptying a plane's lavatory, contributes to a flight's late departure time and discovers how company-wide pay cuts are impacting his employees' lives.



14 :02x05 - Nascar

First aired: Oct/24/2010

Steve Phelps, Senior Vice President and Chief Marketing Officer for NASCAR, the sanctioning body for the #1 spectator sport in the U.S., goes undercover with one of the sport's pit crews, participating in an exhausting training session, and also struggles to keep pace working alongside a ground's crew preparing for the "Daytona 500".



15 :02x06 - Chiquita

First aired: Oct/31/2010



16 :02x07 - Chicago Cubs

First aired: Nov/07/2010

Todd Ricketts, one of the owners of the Chicago Cubs, goes undercover within one of baseball's most famous franchises and fights for the chance to redeem himself after being let go on the second day. Also, when a friend recognizes him parking cars, the boss panics that his cover has been blown.



17 :02x08 - Lucky Strike Lanes

First aired: Nov/14/2010

Steven Foster, Co-Founder and CEO of Lucky Strike Lanes, one of the nation's largest chains of upscale bowling alleys, takes an emotional trip inside his own company where he hits the streets as a walking bowling pin to drum up business, experiences a heavy heart when interacting with his employees, and has a heavy hand when working the bar.



18 :02x09 - Subway

First aired: Nov/21/2010

Don Fertman, the Chief Development Officer for Subway restaurants, one of the world's largest food franchises, goes undercover where he must learn the endless sandwich combinations while being trained by one of the toughest, no-nonsense employees ever



19 :02x10 - ABM Industries

First aired: Dec/05/2010

The President and CEO of ABM Industries (Henrik Slipsager), one of the nation's largest facilities services contractors, offering janitorial, engineering, parking and security services for thousands of clients, takes a journey within his own corporation.



20 :02x11 - Johnny Rockets

First aired: Dec/12/2010

John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career. During his undercover stint, he fails his first taste test when tasked with preparing one of the company's signature hamburgers, and also panics when he thinks his cover has been blown.



21 :02x12 - Norwegian Cruise Line

First aired: Jan/02/2011

Kevin Sheehan, President and CEO of Norwegian Cruise Line, one of the world's largest cruise companies, finds himself in uncharted territory when he's asked to lead nearly 1,000 party-goers in a line dance, and is later forced to reveal his true identity.



22 :02x13 - UniFirst

First aired: Jan/09/2011

Ronald Croatti, President and CEO of UniFirst, one of the nation's largest producers of workwear and uniforms, dons a "hippie" look during his undercover mission, where he finds himself struggling to keep pace with the fast-moving assembly line and is nearly injured while loading one of the company's industrial washing machines.



23 :02x14 - BELFOR

First aired: Jan/16/2011

Sheldon Yellen, the CEO of BELFOR, the world's largest disaster restoration company, goes undercover and becomes frustrated while struggling to hang drywall at a construction site. Also, the boss unexpectedly reveals himself while working alongside an employee.



24 :02x15 - Mack Trucks

First aired: Feb/20/2011

Denny Slagle, President and CEO of Mack Trucks, the second largest manufacturer of heavy-duty trucks in the world, goes undercover and accidently brings their plant's assembly line to sudden halt, and later discovers that rumors are circulating about Mack moving their operations to Mexico.



25 :02x16 - City Of Cincinnati

First aired: Mar/06/2011

The mayor of Cincinnati, Mark Mallory, becomes the first elected official to go undercover as he trades in his key to the city for a stint as a municipal employee, working as a mechanic repairing public transportation vehicles and a sanitation worker whose job entails removing roadkill from the streets.



26 :02x17 - United Van Lines

First aired: Mar/13/2011

Rich McClure, the CEO of United Van Lines, the nation's largest moving company, asks his wife to assist him during one of his undercover jobs. Meanwhile, the boss' moving team fears he won't make it through the physically demanding task of wrapping, packing and loading an entire move.



27 :02x18 - Mgm Grand

First aired: Mar/20/2011

Scott Sibella, President and COO of the MGM Grand in Las Vegas, goes undercover within the walls of the second-largest hotel in the world and faces a group of rowdy gamblers who are quick to point out his shortcomings as a dealer. Meanwhile, the boss also becomes frustrated with the slowness of their computer system while attempting to check-in guests.



28 :02x19 - Synagro

First aired: Mar/27/2011

Bill Massa, President and CEO of Synagro, the nation's largest waste water treatment corporation, goes undercover in the series' dirtiest mission to date where he finds himself cleaning a tank of 27-year-old sludge and also discovers a flaw that goes against one of the company's goals.



29 :02x20 - Baja Fresh

First aired: Apr/10/2011

David Kim, CEO of Baja Fresh, one of the nation's largest restaurant chains, decides to take matters into his own hands when he encounters a problem at one of his stores. Meanwhile, upon returning from his emotional undercover mission, the boss delivers some shocking news to his boardroom.



30 :02x21 - BrightStar

First aired: Apr/17/2011

Shelly Sun, the co-founder and CEO of BrightStar Care, one of the nation's fastest-growing providers of private healthcare, travels to the frontlines of her company, where she becomes overwhelmed while assisting a caregiver who's overseeing four toddlers. Also, when the boss' husband, her co-founding partner, joins her undercover, he discovers the game of Bingo is nothing to play around with.



31 :02x22 - University of California, Riverside

First aired: May/01/2011

Tim White, the Chancellor of the University of California, Riverside, is put to the test when his role as a teaching assistant is graded by more than 200 organic chemistry students. Later, his physical aptitude is under exam while working alongside the track team.



32 :03x01 - Diamond Resorts

First aired: Jan/15/2012

The third season begins with Diamond Resorts International CEO Stephen J. Cloobeck working undercover at his company.



33 :03x02 - The Dwyer Group

First aired: Jan/22/2012

Dwyer Group CEO Dina Dwyer-Owens works undercover at her service-industry company.



34 :03x03 - Kendall-Jackson Wine Estates

First aired: Jan/29/2012

Kendall-Jackson Wine Estates president Rick Tigner works undercover at his company.



35 :03x04 - Checkers & Rally’s

First aired: Feb/17/2012

Rick Silva, President and CEO of Checkers & Rally’s, one of the nation’s largest fast food chains, serving more than two million hamburgers a week, travels to the front lines of his industry, where he’s forced to make a drastic decision regarding one of his restaurants.



36 :03x05 - American Seafoods

First aired: Feb/24/2012

Bernt Bodal, CEO of American Seafoods, one of the largest seafood companies in the U.S., realizes that despite his past experience as a deckhand, he's not prepared to return to the back-breaking work and dangers involved in a day's work on a fishing vessel. Also, Bodal reaches his boiling point after being lowered into a piping-hot pit at a processing plant for a different undercover assignment.



37 :03x06 - Popeyes Louisiana Kitchen

First aired: Mar/02/2012

Popeyes Louisiana Kitchen Chief Talent Officer Lynne Zappone works undercover at her restaurants.



38 :03x07 - Oriental Trading Company

First aired: Mar/09/2012

Oriental Trading Company CEO Sam Taylor works undercover at his company.



39 :03x08 - Yankee Candle

First aired: Mar/30/2012

Harlan Kent, President and CEO of Yankee Candle, the leading designer, manufacturer, wholesaler and retailer of premium scented candles, goes undercover where his customer service skills leave several co-workers questioning his true identity, and the Boss grows frustrated with one store's lack of curb appeal.



40 :03x09 - Taylormade Golf Company

First aired: Apr/06/2012

Mark King, President and CEO of TaylorMade Golf Company, the largest manufacturer of golf equipment and apparel in the world, is forced to break cover when an employee grows suspicious of her new trainee and the Boss grows concerned with a disjointed structure of command at one of his factories.



41 :03x10 - Budget Blinds

First aired: Apr/13/2012

Budget Blinds CEO Chad Hallock works undercover at his window-coverings company.



42 :03x11 - Philly Pretzel Factory

First aired: Apr/27/2012

Dan DiZio, CEO and Co-Founder of the Philly Pretzel Factory, which sells over 100 million pretzels a year throughout its 120 stores, is forced into action after one franchisee goes rogue, and the Boss is brought to tears when he realizes he let one of his franchise owners down.



43 :03x12 - Fastsigns International

First aired: May/04/2012

Fastsigns International CEO Catherine Monson works undercover at her company.



44 :03x13 - Mastec

First aired: May/11/2012

MasTec CEO Jose Mas works undercover at his infrastructure-construction company.