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WKRP in Cincinnati: To Err is Human

Herbs incompetence has finally caught up to him after making a huge mistake by giving the printers a picture of himself instead of Venus for an advertisement of a hair treatment for African Americans.

Episode Info
Episode number: 4x21
Production Number: 089
Airdate: Wednesday April 14th, 1982

Director: Linda Day
Writer: Lissa Levin

Guest Stars
James GalleryJames Gallery
As Salesman
Sue Ann GilfillanSue Ann Gilfillan
As Ms. Beeler
Tom Sullivan (1)Tom Sullivan (1)
As Hester Sherman
Main Cast
Gordon JumpGordon Jump
As Arthur "Big Guy" Carlson
Episode Quotes
Mr Carlson: What we have here is a commercial for Soul Suds shampoo, a shampoo that's exclusively marketed to the hip black customer, am I correct?
Herb: Yes, sir.
Mr Carlson: Then why are we looking at a picture of this really idiotic looking white man??

Mr Carlson: How did it happen? Tell us before you die.

Andy: Didn't you pay a professional photographer $150 to take Venus's picture?
Herb: Well, yes and no. Yes, I paid the photographer $150. No, he wasn't a professional.
Mr Carlson: Well, who was he?
Herb: (whispering) Me.

Mr Carlson: And we can't even tell how good the shampoo works on you, Herb, because you've got a hat on!!

Johnny: (to Venus after seeing the poster of Herb) You've got to stop using this stuff right away.

Mr Carlson: Jennifer, do I have an appointment with Les Nessman?
Jennifer: Let me see... Les Nessman, Les... yes, the Metric System, 10:45 to 12:15.

Herb: I have a couple of letters here from some very, very happy supermarket managers, yessir.
Mr Sherman: Even though the posters just went into the markets today.
Herb: Actually, these are telegrams.

Johnny: All right, here's how it works. We go into the supermarket, you dig. You [Bailey] create a ruckus in the produce section. You [Venus] grab the poster, fold it up and put it under your jacket, and we're out the door!
Bailey: What kind of ruckus?
Johnny: I don't know. Something with mangos.

Bailey: (disappointed) I was just getting a mental picture of me and those mangos.
Johnny: (interested) Yeah?

Mr Sherman: Could I feel your face?
Jennifer: Is this some sort of sightless come-on?

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