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Captain Don Cragen is the commanding officer of the 27th Precinct during the first three seasons of Law & Order. We learn that Cragen was formerly Sergent Max Greevey's partner years ago. Greevey is murdered in the premiere of the first season, and both Cragen and Greevey's partner Detective Mike Logan are grief stricken. Cragen also supervised Detective Lennie Briscoe and Sergent Phil Cerreta before leaving the 27th to go and head the Anti-Corruption Task Force. Cragen later re-appears as the Captain of the 16th Precinct that houses the Special Victims Unit squad on Law & Order: Special Victims Unit when the show premieres in 1999.

Captain Donald Cragen is the head of the Special Victims Unit squad and oversees all the detectives in their cases. He was formerly the Captain of the 27th Precinct (Seasons 1-3 on Law & Order) and is known for his constant backing of his detectives. He is known, however, to be hard on his detectives and usually expects enough evidence to arrest a suspect before he lets Detectives Stabler and Benson employ their tactics. His wife died early during the show's run and we learn that Cragen was formerly an alcoholic. Cragen still maintains a good friendship with Detective Logan and Detective Briscoe until his death. Cragen was forced to transfer to another department in the premiere episode of Season 9 due to the behavior of his detectives in the previous season, however, he returns at the end of the episode.