Jennifer prepares for Christmas at home with Philip, and reminisces about her friends and colleagues back in her youth. Rehearsals get underway for the Sunday School Christmas concert, as Chummy tries to choreograph the dancing snowflakes. Chummy is also enlisted alongside Patsy to run a poorly managed mother and baby home. Cynthia is drawn into a case which concerns two former residents of a Victorian mental hospital who have been left to fend for themselves.
Jenny pays a home visit to first time mother Jeanette and the two hit it off immediately, she is also introduced to Jeannette's cousin Philip. Chummy discovers her mother has discharged herself from hospital and her illness isn't getting any better. After a falling out, PC Noakes finding Lady Browne in great distress brings her to the home to be cared for in her final days.